Studio Policies

DWS ACADEMY LLC POLICIES:

Registration/Tuition/Charges:

The Registration Form must be signed prior to taking any classes or participating in any activities of DWS Academy LLC (Dance With Stars Academy) along with ASSUMPTION OF RISK, PHOTO/MEDICAL RELEASE AND RELEASE/WAIVER OF LIABILITY Form.

There is no option for online registration. You must appear at the studio in person to register (By appointment only).

All member accounts are required to have a credit card saved on file. Only cards will be accepted as a form of payment. All fees (registration, costumes, competitions, etc.) will be automatically charged to the card on file.

There is a Registration fee of $95.00 per person that is due at registration. If the student is inactive for more than 3 consecutive months (2 months for contract holders), the student must pay $95.00 registration fee again.

Tuition is not adjusted because of unattended lessons. There are no refunds, pro-ration or reduction in tuition for missed class(es). Students can make up missed classes by self-practice during regular business hours whenever a dance floor is available or join additional classes during the same or the next month while continue their regular classes tuition payments. Make up option is complimentary from the studio, but not the studio responsibility. If the student didn’t make up missed classes according to the terms and conditions offered by the studio, these credits will be lost.

All tuition, private lesson packages, service, registration, rent or merchandise fees are non- refundable.

All monthly payments are due by the 1st of each month. There is a $35.00 fee for payments received after the 3rd of each month. Any payments that are declined will result in a late fee automatically applied to your account in the amount of $35.00, this will be applied monthly.

If at any time during your contract (as well as for non-contract) your children plan on being absent for up to 2 months (30 days minimum) you are required to give a 2week written notice to the DWS Academy staff in order to avoid charges. In this case, you will need to request an “Extended Leave form” from the Studio, and to sign it.

In case we do not receive a properly timed signed form, the last month deposit will be used as payment for the “absent month” for contract holders, and regular tuition will be charged as scheduled on 1st of each month for all non-contract students.

We give permission to Dance With Stars Academy to take payments on our behalf. (See the Addendums 3, 4 for the details).

General Rules and Studio Policies:

NO food, chewing gum or drinks anywhere in the Studio (Water in sport (leakproof) bottles is allowed).

NO dirty or any street shoes on the dance flooring, just special dance shoes (according to the dance style) or changing tennis shoes (for Hip-Hop/Workout classes). NO dirty shoes anywhere in the Studio. NO toys, like slimes, clay, Play-Doh, markers, crayons, paints, scissors, or any kind, that could damage the property or be dangerous for the kids. NO smoking anywhere at the studio premises (see Addendum 1 for the details).

The dress code is mandatory and required to be followed by all the students (see the Addendum 2 for the details).

Students and Guests are NOT allowed to step on the balcony without DWS Academy Staff member permission and supervision.

Studio elevator is there for technical necessaries, staff or disabled guest usage ONLY. NO Juniors (Students or Guests) are allowed to use the elevator without DWS Academy Staff members.

Please, be respectful to the property, to the staff and to all members and guests.

Dance With Stars Academy reserves the right to bar any student from entering a class or to remove any student from a class due to disorderly conduct/disruptive behavior or for any other reason determined by management as unsuitable behavior.

There will be times when the teachers will employ hands-on adjusting corrections to the students.

DWS classes are subject to cancellation or change of time or location based on management discretion.

For your child’s benefit and ability to focus for the whole class time, parents, family, and friends are not allowed to be present at the class during class time. Parents and families are more than welcome to wait for students at the studio lobby, watch their student throw the ballroom “inside” windows, and during open for public events and showcases (those dates and options to participate will be announced before hand by the studio management). Parents with children under 6 years of age are allowed to be present in class only in special cases, when the child can’t focus/behave without a parent being present, with coaches’ approval only.

Please remember, that dance educational Group Classes and Private Lessons, as well as the Office jobs, run all the time during the Studio working hours. Please, be respectful and stay quiet while at any of the facility areas. Using any devices is allowed on Silent mode only. If you have a necessary phone conversation, please, step out from the facility.

It is the responsibility of parents to drop off/pick up their child on time for all classes. Instructors are not obligated to walk Students out of the building. However, Students are not permitted to leave the facility without a parent present in the lobby, for Students safety reasons. If Student is not picked up on time (maximum- 15 min after a class) after all studio activities over for the day, personal childcare charge will be applied in the amount calculated out of $60.00 per hour, with the minimum of 30 min pro-ration.

Staff and Students (in that order) have a major priority in using Studio Bathrooms- this will prevent any delays in class times. Parents and other guests are welcome to use it if there are no needs for mentioned above.

Make sure when you and your child go home you/they take their shoes and outfits home. This will prevent any losses and confusion among students. The studio is not responsible for any personal items left on the premises.

If you or your child are disruptive to the class at any time, our coaches reserve the right to sit your child out or send you and your child home. No refund will be issued for that class. Any students/guardians who show up under influence will be sent home immediately with no refund.

If your child is performing any of symptoms, listed below, it’s prohibited to attend the studio during the time of symptoms: fever or above normal temperature, shortness of breath or trouble breathing, cough, runny nose, lost or had a reduction in sense of smell, sore throat, diarrhea, stomach ache, nausea, vomiting, dizziness, red eye, bleeding nose.

If you think that some of these symptoms are related to allergy, you must bring a valid doctor notification, that child is not contagious and can attend a school. Studio management reserves the right to send you and your child home in case of performing symptoms, for safety reasons of your child and other children attending the studio, as well as staff members. No refund will be issued for that class(es).

If a dancer actively gets injured while participating in a lesson, the instructor will escort the dancer into the lobby, file an incident report form, and contact the emergency contact for the dancer.

Non-Discriminatory Policy:

Here at Dance With Stars Academy our core fundamentals as a studio are to protect and treat our customers and employees with respect and dignity. Dance with Stars values people of many diversities as well as recognizing the strength and inclusiveness in all their activities and their functions.

In accordance to Dance with Stars policy we will not discriminate based on race, color, national/ethnicity origin, veteran status, age, disability, sexual orientation, gender identity/expression, or religion.

Dance With Stars Academy affirms that it will provide equal opportunity to all students and employees by preventing discrimination, investigating all allegations of discrimination and correcting discriminatory actions if found to exist within Dance with Stars Academy.

No bullying is accepted at Dance With Stars Academy.

Mandatory Uniform & Student Dress Code*:

(*All kinds of branded DWS uniform models and dance shoes are available to purchase at the studio- in stock or to order).

  • NO MULTYCOLOR Tights, Socks, Skirts, Shorts, Leotards, T-Shirts, Hoodies, etc.*;
  • BLACK Tights, Socks, Skirts, Shorts, Leotards, Practice Dresses, T-Shirts, Pants- for girls and boys;
  • TAN Latin Shoes for the girls (Ballroom & Latin Classes) (Block heel- up to 11y.o.; High heel- 12y.o.+);
  • BLACK Latin Shoes for the boys (Ballroom & Latin Classes);
  • NUDE/BLACK Ballet Shoes for Ballet, Teddy Bears, Belly Dance Classes;
  • NUDE/BLACK Jazz Shoes for Jazz/Modern Classes;
  • TENNIS SHOES for Hip-Hop, Zumba Classes (BLACK or WHITE);
  • SOCKS for Pilates Classes (BLACK or WHITE);
  • *Leopard/Cheetah/Gold print is allowed for DWS branded uniform ONLY . In case of using other brands of uniform, it should be BLACK ONLY and match to DWS branded model styles;
  • DWS branded uniform is optional, but will be required for the future performances;
  • HAIR MUST BE pulled back away from the face to a tight bun; boys’ hair must be groomed;
  • ALL KIND OF SHOES MUST BE CHANGING SHOES, NOT A STREET WEAR!

     (If any student has been noticed wearing street or dirty shoes, the teacher will request to take shoes off or will NOT allow to participate the class);

  • General looks MUST BE groomed well, according to general dance rules.

Liabilities:

It is not the responsibility of instructors or the studio for loss of, or damage to, materials or items left in the studio, dressing room, or other areas of the building.

Please refer to ASSUMPTION OF RISK, PHOTO/MEDICAL RELEASE AND RELEASE/WAIVER OF LIABILITY form for more information.

Medical Insurance:

DWS Academy LLC does not carry medical insurance for its students. It is required that all dance students be covered by their own insurance policies and if injury occurs it is understood that the students own policy is your source of reimbursement. ASSUMPTION OF RISK, PHOTO/MEDICAL RELEASE AND RELEASE/WAIVER OF LIABILITY must be signed before a student can dance at the studio.

Photo/Video:

Filming and/or photography of any sort are not permitted at any time in any dance class or lobby without manager’s permission. The school is hereby granted permission to take photographs/videos of the students to use in brochures, web sites, social media, posters, advertisements and other promotional materials the school creates. Permission is also hereby granted for the school to copyright such photographs in its name.

Cancellation Policy:

Early termination of or an account freeze will only occur if a written letter of cancellation is brought to the studio not less than 2 weeks prior to the 1st of the month. In addition, you must sign an Extended Leave/Termination Form provided by the studio. Termination will occur on this date and the student may still finish the remainder or the classes for the month but may not continue after the first unless other payments are arranged.

Students canceling a private lesson less than 24 hours before the scheduled time of the lessons are responsible for the full lesson fee.

Refund Policy:

There are no refunds on Registration fee, Private Lessons, Group Class tuition or any Specials, Service, Rent or Merchandise fees. All sales are Final. 

Class Duration/Practice:

Private/Group lessons are 45 minutes (guaranteed duration).

Disclosure of Personal Information:

All student information obtained by DWS Academy LLC, its employees, contractors, owners and agents is stored in our database and will not be shared with any third parties.

We may use your personal information to send you periodic communications by WhatsApp chats, e-mail and regular mail to keep you up to date on current events at Dance With Stars Academy and new programs, products or other opportunities that we may offer, or in case of any changes, cancellation or other announcements.

We do not sell any personal information to any third parties. Except for the very limited purposes discussed in this paragraph, we also will not share any of your personal information with third parties.

We may sometimes use other businesses to perform certain services for us, such as processing credit card payments, delivering our merchandise, sending postal mail and providing marketing assistance and data analysis. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.

Those businesses will not be permitted to use your information for any purposes other than to perform their services for Dance With Stars Academy.

We do reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interfering with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by those activities. This includes our right to exchange information with other organizations in order to protect against fraud and to reduce credit risk. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it. Customer information is generally one of the business assets involved in the sale of a business. In the event that Dance With Stars Academy or all its assets were acquired, customer information would be one of the transferred assets.

 

*To attend regular beginners, intermediate, or advanced Group Classes (to age & level accordingly), Private Lessons, or Summer Camps, you MUST BE a Registered Member.

*ASSUMPTION OF RISK, PHOTO/MEDICAL RELEASE AND RELEASE/WAIVER OF LIABILITY form, all the Addendums, as well as all the above policies, are mandatory to sign (you will find them inside your Registration Form).

Call us at 281-646-1901 to schedule an appointment for the Student Membership Registration.